Gmail annotations show up11/25/2023 Has anyone here dealt with this or a similar issue, and if so what did you do to solve or workaround the issue. ![]() I opened a support ticket with Salesforce and they stated that this was not something that they were able to aide in and that I should reach out to Google. My company does have a Google+ account and so to test if this was the case we changed our profile picture to see if it would update for non-gmail users and it did.Īnother thing we noticed is that we are sending our emails to non-gmail users via a different sender profile in salesforce marketing cloud than we use for gmail users. Google often makes us happy with new, interesting, andmost importantlyuseful features in Gmail. Google email account for testing, ending at. The Gmail mobile Promotions tab allows marketers to send more information via annotations. One of the main solutions I have found is that this image that shows up is tied back to your companies Google+ account. This Smart Guide shows you how to combine Gmail annotations with your mailing. Technically it is a snippet of code that you can add to the HTML header in your email template. Recently we noticed that our company logo does not appear next to our emails in the inbox of the Gmail app.įrom searching online there appears to be a lot of back and forth on this issue but not a lot of solutions. Visually Gmail Annotations are rich email previews with additional info like product images, start and end dates of the deals, offer descriptions, and more. ![]() My company uses Salesforce Marketing Cloud to send our emails to our customers. Overall, its important to keep in mind that Gmail annotations are still a relatively new feature, and there may be bugs or issues that need to be ironed out.
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